Enshittification and the Promises and Pitfalls of the Digital Age

In the last few years, one of the best things I’ve done for myself is getting off social media (mostly). A few years ago, I pulled the trigger on getting rid of my Facebook. Shortly after, I did the same thing with Twitter. Last fall, I quit TikTok cold turkey. I’ve held on to Instagram, but can go days without thinking about it or checking the app. 

Like many others, I had noticed these platforms getting worse and worse. They stopped being any fun; in fact, they really just started to stress me out. I also didn’t like how I felt physically or mentally after mindlessly scrolling. I haven’t had any regrets about getting rid of Facebook, Twitter, or TikTok and limiting my presence on other platforms.

In the last month or so, I’ve unintentionally done a lot of reading and listening and thinking about our relationship with technology. 

My best friend and I finished Cory Doctorow’s Enshittification: Why Everything Suddenly Got Worse and What to Do About It, which was so good and brilliant that I quickly followed it up with his latest book The Reverse Centaur’s Guide to Life after AI. 

In Enshittification, Doctorow explores why and how the internet is getting worse — think about the golden age of Facebook and what it is today, think about what Amazon used to be and what a mess it is now, as just two examples.

One thing I loved about the book is that he not only explains exactly how we got into this mess but also offers a robust range of solutions, the last 100+ pages of the book! The Reverse Centaur’s Guide to Life after AI interrogates the role of AI in our lives, how it is supposed to work for us rather than us being slaves to AI slop as we currently are.

It’s difficult to sum up the scope of Doctorow’s work in both these books but one of his main arguments is that technology, the internet, and the digital world need to serve humanity, rather than the other way around. These things are meant to connect and help us, not bog us down.

Two episodes of one of my favorite podcasts, The Culture Study podcast, also inadvertently touched on some of these same themes. The episode, “Is the Age of Posting Over?” delved into how individuals use social media and the changes in the ways we post about our lives, weigh privacy concerns, and spend time on social media. “When Convenience Actually Kinda Sucks” explored the many platforms we now have to engage with to make life “convenient” and interrogated the ways these platforms often hurt more than they help. 

Now I’m not a complete Luddite; I’m not here to jettison all technology from our lives. But I frequently find myself thinking about the real purpose of many of these platforms and who is making money off of all of this social media and technology we engage with. And I certainly think many of us could stand to have a more thoughtful and intentional relationship with technology. 

Like the books and podcast episodes I’ve read and listened to in the last month, I increasingly find myself wondering if many of our technologies are helping or hurting us. Is this technology doing something for me or am I just a pawn in a tech company’s latest exploitative, money-making scheme? Is this actually making our lives easier/better/more convenient or is it a net negative? How do we balance connecting in this digital age while also protecting and cultivating our privacy?

Alas, I don’t pretend to have answers to any of these questions, but it’s been refreshing to read and hear about how others are grappling with the same questions I’ve been mulling over. Technology is supposed to make our lives better, and when it stops doing that, when we are exploited, demeaned, and drained by these platforms and the tech companies that run them, we need to name it. More than that, we can and should call for changes that empower us and benefit all people, not the select few. 



Headed photo by Resume Genius on Unsplash

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7 Responses

  1. What’s indicative to me is how hard I have found it to leave Facebook. I have tried following the instructions on how to withdraw and absolutely turn it off, but the instructions don’t relate to the controls on my FB page. I think it’s like an unclean spirit from the Gospel of Mark–not from hell, but a natural spirit corrupted and gone bad, and needing to be housed in me.

    1. This may seem counterintuitive, but I suggest that you ask ChatCPT or Claud, or some other AI chat site to walk you through the steps to get rid of Facebook completely. I have an iPad and an iPhone. Of course you would have to download ChatGPT on your devices first. I would use my iPhone to chat and ask how to shutdown Facebook on my iPad. It will give explicit instructions one step at a time. If you don’t understand a step you just say so. It may tell you to take pictures of your screen and post them, and it can tell you what “buttons” to push. Then you can take those instructions and do the same to get rid of Facebook on your iPhone! If you only have one device, you could ask a friend or relative to read the instructions while you follow the steps.

    2. I have removed the app from my phone. It doesn’t completely get rid of it but certainly helps not even seeing it. No big loss, just didn’t get many happy anniversary wishes this year. Nine months ago we and another couple started a Friends of Democracy support group at the independent living residence where we live. The time and energy used for our weekly meetings has been much more productive than scrolling Facebook.

  2. 2015. I left social media, all social media that year. You guess why.
    After marriage and birth of my children, best day of my life (at least for mental health). I couldn’t recommend it more.

  3. About Facebook – isn’t it possible to restrict yourself to good choices, like starting a Family Group, a Friends Group, a church group, a special interest group — for informing, encouraging, supporting, sharing good news and sad news, etc.?
    Scrolling through whatever FB feeds you is not a required option, is it?

  4. A year or two before I retired from Calvin University (in 2012) I attended a faculty training class on this new thing called “Facebook” which purportedly was going to help us be more connected with our friends, family, students, and colleagues. In my mind, the fact that it was not at all ‘face to face,’ made me decide that this new ‘tool’ was going to be counterproductive to staying connected in the way I wanted to be. It struck me that even the name “Facebook” was a misnomer, because it was not ‘face to face’ at all!
    I have never regretted my decision.
    I also don’t use Instagram, TikTok or Twitter (although I have made an exception for the latter — now called “X” — so that I can follow our son in his professional career as President of Refugees International in Washington, DC. He still uses it, albeit sparingly, b/c it is the best way for him to connect with colleagues around the world — better than BlueSky which is less accessible to many in non-Western countries.)

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